Booking Policies


 

 

 

To avoid misunderstanding please take a moment to understand Crystal Mountain Lodging's booking policies.
 

  • A deposit of one night room and tax is processed the day of the reservation

  • Full payment is charged upon arrival

  • Check in time is 4:00 pm. We will try to accommodate earlier check in times

  • All cancellations prior to 4:00 pm the day before arrival will be subject to a cancellation fee

  • No shows and cancellations inside of 10 days of arrival are non refundable for the full amount

  • Cancellations prior to 10 days of arrival will be charged a 10% fee

  • Check out time is 12:00 pm (noon). All keys should be returned to the front desk before 12:00 pm to avoid extra charges. A charge of $200 will be applied to your credit card if all keys are not returned as we will have to re-key the unit for security purposes

  • Your reservation is for a specified number of guests. Should that number change please let us know

  • Room prices includes free parking for up to two vehicles. Additional vehicles are $7 each.

  • All condominiums are no smoking and unfortunately no pets. A minimum charge of $100 will be applied if this policy if violated

  • We don't control the weather nor do we control the Department of Transportation or the power company

  • We insist that you have good time.

 

We appreciate you taking the time to read these policies. Please acknowledge that you've read them by clicking the button below.

 

 

 

 

 

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